Privacy Policy

AIKONIC AI TECHNOLOGY PTE. LTD. (“AIkonic,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use the AIKONIC AI Note application and related services (collectively, “Services”). Please read this policy carefully. By accessing or using our Services, you agree to the terms below.
 
1. Definitions

• Personal Information: Any information relating to an identified or identifiable individual, including but not limited to name, email address, phone number, device identifier, and usage data.

• Sensitive Personal Data: A subset of Personal Information that is considered sensitive under applicable law, such as health-related data.

• Services: The AIKONIC AI Note mobile application, website, and any features or functionalities provided therein.

 
2. Information We Collect
2.1 Information You Provide

• Registration Data: Email address, password, display name.

• Account Content: Audio recordings, transcripts, summaries, mind maps, and any notes you create.

• Support Requests: Communications with our customer service team.

2.2 Automatically Collected Data

• Device & Usage Data: Device model, operating system version, IP address, unique device identifiers, log files, crash reports, and usage metrics.

• Analytics Data: Interactions with the app, feature usage, and performance statistics.

2.3 Third‑Party Information

• Social Login Data: If you choose to log in via third-party services (e.g., Google, Apple), we may receive your name, email address, and profile picture.

 
3. How We Use Your Information

• Provide and Improve Services: To operate, maintain, and enhance app functionality, including transcription, summarization, and mind‑mapping features.

• Account Management: To authenticate and manage your account, send security alerts, and respond to support inquiries.

• Communication: To send you service announcements, updates, and marketing communications (with your consent).

• Analytics & Research: To analyze usage trends, develop new features, and improve user experience.

• Legal Compliance & Security: To detect and prevent fraud, enforce our terms, and comply with legal obligations.

 
4. Legal Bases for Processing (Where Applicable)

• Consent: Where you have given permission.

• Performance of Contract: To fulfill our obligations under the Terms of Service.

• Legitimate Interests: To improve our Services and prevent abuse.

• Legal Obligations: To comply with applicable laws and regulations.

 
5. Sharing and Disclosure

• Service Providers: We may share information with vendors who support our operations, such as cloud hosting, payment processors, and analytics providers, under confidentiality agreements.

• Legal Requirements: We may disclose Personal Information if required by law, subpoena, or government request, or to protect rights, property, or safety.

• Business Transfers: In connection with a merger, acquisition, bankruptcy, or sale of assets, we may transfer your information to the successor entity.

• Aggregated Data: We may share anonymized, aggregated data that cannot reasonably identify you individually.

 
6. Data Retention
We retain Personal Information only as long as necessary to provide and improve our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Unless otherwise required by law, we retain account and usage data for up to 12 months after account deletion.
 
7. Cookies and Similar Technologies
We use cookies, local storage, and similar technologies to remember preferences, provide personalized content, and analyze usage. You can manage or disable cookies in your device settings, though some features may be limited.
 
8. Cross‑Border Transfers
Your information may be processed and stored in Singapore or other jurisdictions where our service providers operate. We implement safeguards such as Standard Contractual Clauses (SCCs) to ensure adequate protection of your data.
 
9. Your Rights and Choices

• Access & Correction: You may view and update your Personal Information in the app’s “Settings → Privacy” section.

• Deletion & Deactivation: You can request deletion of your data or account by contacting info@aikonic.me.

• Data Portability: You may request an export of your Personal Information in a common, machine‑readable format.

• Consent Withdrawal: You may withdraw consent for marketing communications at any time via opt‑out links or account settings.

 
10. Security Measures
We employ administrative, technical, and physical safeguards to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security assessments.
 
11. Children’s Privacy
Our Services are not intended for individuals under 16 years old. If we become aware that a minor has provided Personal Information without parental consent, we will delete such data promptly.
 
12. California Privacy Rights
Users who reside in California and have provided Personal Information to AIknoic have the right to receive: (a) information identifying any third party to whom we may have disclosed, within the past year, personal information pertaining to you and your family for that party’s direct marketing purposes; and (b) a description of the categories of personal information disclosed. To obtain such information, please email your request to info@aikonic.me. This request may be made no more than once per calendar year. We reserve the right not to respond to requests submitted other than to the address specified in this paragraph.
 
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy with a new Effective Date and, when required, seek your consent.
 
14. Contact Us
If you have questions or requests regarding this policy, please contact us at:

Email: info@aikonic.me

Thank you for trusting AIkonic with your personal information.